Your Scan Referral
If you have been referred to Diagnostic World for your Ultrasound scan, you can rest assured that you are in very good hands. We have been providing Ultrasound scans in the community for over 11 years supporting the N.H.S. We aim to make your scan as stress free as possible and aim to provide you with a number of appointment options that you are able to choose from that are convenient to you. We employ N.H.S. trained clinicians with over 10 years experience. You will be well taken care of by our experienced team.
If you need to cancel or change your appointment please contact our Patient Services Team as soon as you can by telephone or email
Telephone 01329 552440 or Email info@diagnosticworld.co.uk
Your referral to Diagnostic World for your Ultrasound Scan.
If your GP has informed you that you need a scan, and you have been refereed to Diagnostic World your GP will have sent your scan referral to us in one of two ways:
Option 1 - NHS E- referral System
Your GP may send your referral to us via the NHS e-referral system. If your GP has referred you for your scan via NHS e-referrals you will be given a letter by your GP at that appointment containing a unique reference number called a URBN. In addition to the URBN your letter will provide you with a secret passcode and our telephone number.
You will need to phone our Patient Services Team on *Telephone 01329 552440 to register the referral - You will be asked for your URBN and the password during the call.
Please try and contact us as soon as possible following the receipt of your letter. Once your referral has been located on the system, we will send your referral for clinical triage. Once triage is complete we will give you a call back within 1-3 working days to arrange a convenient day and time for you to attend your test. If we are unable to contact you we will send you a letter asking you to contact us.
Option 2 - Email or Fax Referrals
Your GP may send your referral directly to us by Paper either by secure e mail or fax, if Diagnostic World receive your referral this way, we will contact you directly to arrange your appointment.
We will start to try to contact you within a day of receiving your referral from your GP, but to protect your confidentiality, we will not leave a message on your voice mail. Please if you see a call coming into your phone with the number 01329 552440 please take the call if you can, as we will be trying contact you to offer you your appointment options.
When we do speak with you, we will ask you to confirm your name and date of birth, so that we ensure we are talking to the correct person.
To help us, please make sure that your contact details are up-to-date and accurate with your GP.
